authID Syntrove Case Study

Syntrove, an organization that excels at delivering solutions for customer, vendor, and data management to a number of industries, including financial services, gaming, crypto, and public sector, needed to augment its ability to secure the highly sensitive traffic generated by its clients’ transactions. Their most recent client, in the gaming space, presented a new challenge with their government and industry-mandated requirements. HR, Security and Compliance all have a fiduciary responsibility in the gaming space to ensure people that are on a state exclusion list for a casino are not allowed to enter into the gaming area, at the risk of substantial fines per incident. With a serious commitment to risk and compliance, Syntrove looked for a platform that would assert strong safeguards through identity verification, without the typical friction that comes with substantial security needs.

authID was chosen by Syntrove to complement their client solutions through our highly accurate yet user-friendly platform for verifying identity on the first day, then allowing onboarded users to assert that same identity securely each and everyday after that. With our industry-leading biometric platform, authID assures Syntrove’s clients that all users, internal and external, are validated as legitimate, through the verification of physical ID and selfie. The biometric signature is then registered and encrypted, for daily authentication, allowing users to securely, confidently, and seamlessly interact with Syntrove’s own solutions. In this way, Syntrove clients are protected from deepfake attacks and account takeovers, while simultaneously supporting easy access recovery for locked-out users.