authID Hamilton Reserve Bank Case Study

Hamilton Reserve Bank (HRB) is a global digital banking platform using Temenos banking software that is designed to expand the bank’s global portfolio of high-net-worth customers. HRB’s customers demand the highest levels of security and trust in an easy-to-use digital banking experience allowing them to open accounts, and subsequently access their accounts and process international wire transfers with ease. To accommodate these requirement HRB needed to find a solution that could support their global customer bases’ diverse types of government issued identity documents, and also biometrically ensure with the highest levels of accuracy that the persons presenting the identity documents are who they claim to be. To protect the newly opened accounts HRB needed to find a multi-factor frictionless authentication solution that confirmed that the account owner was indeed the person logging in and also performing high value wire transfers.

High conversion rate onboarding with unprecedented biometric authentication accuracy.

In order to ensure Hamilton Reserve Bank complies with US and other international banking regulations when opening accounts and processing wire transfers for global clients it has to be able to securely collect and process information from people over a digital channel. This creates the fraud risk and hence put in place a solution which supports more than 13,000 ID types from more than 246 countries and territories and can detect with greater than 99% accuracy ID authenticity as well as image capture spoofing thru presentation and injection attacks. To protect their high value wire transactions HRB deployed a biometric authentication solution which delivered 1 in 1 Billion False Match Rate Accuracy in ensuring only the account owner was able to process wire transfers from their account.

An expanding global client base, no wire transfer fraud, and regulatory compliance.

Hamilton Reserve Bank is able to enjoy the onboard of more and more global clients knowing that their processes are protect from fraudulent activities. Their clients are enjoying a frictionless experience when accessing their accounts and protecting their funds.