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Self-Service Password Reset

  • Password resets are complicated processes requiring users to know their security questions
  • Resets are also common vectors for fraudsters who find personal data on the dark web
  • Biometrics can help prevent fraudsters from taking advantage of password resets

 

 

Home » Use Cases » Self-Service Password Reset

The average fraud last year cost business $4.4M. Self-service password reset would help protect against it.

If you’re on the move, if it’s off-hours, if the help desk is swamped, and you’re locked out because you’ve fat-fingered your password or let it expire, you’re stuck. You can’t access your bank account, or do your job. So you need to reset your password, entirely on your own.

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The Password Reset Solution

The traditional mechanism for this – unfortunately – is security questions. You’ve pre-answered a number of things about yourself. And these can be guessed or even gleaned from social media or other means. The dark web is a treasure trove of information for bad guys who often have this info more handy than you do. In a survey from just a few years ago, forty percent of users in the USA said they couldn’t recall their security answers on demand.

Better yet, forget using what you often forget. Forget using what fraudsters can discover about you. Simply use the one thing you can’t forget and they can’t guess – your face. authID helps you authenticate biometrically to reassert yourself, reset your password, and regain your access. Initiate the reset process by clicking a handy link or requesting through a self-service portal. When the viewfinder appears, place your face in the frame and the picture takes itself. Once verified, you’re asked to provide your new password, and you’re in. And no questions asked.

Hundreds of thousands of sites allow consumers and employees to reset their password when it’s expiring. When the password is forgotten and the way back in is personal information, the bad guys probably have that info already. Biometrics authentication can help prevent major password reset issues, account takeovers and ransomware.

authID Vertical - Hospitality

Hospitality

authID Vertical - Consumer Banking

Banking - Consumer

authID Vertical - Fintech

Fintech

Speed & Accuracy

Biometrics and liveness detection are irrefutable in determining proof of life, and when correlated with a physical ID, can authenticate users remotely and securely.

vs. 7 Seconds — 10x Faster Authentication Time

1 in 1 Billion

False Match Rate Accuracy

Zero

Biometrics Stored — Supports Global Compliance With Our New No-Biometric Storage Solution

Test Our Self-Service Password Reset With True Biometric Identity Proofing

authID Use Case - Verticals - Industries Install Steps

Step 1

Set up a quick biometric demo or free trial in minutes.

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Step 2

Test API calls, user experience, and the admin portal in the cloud or on-premise.

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Step 3

Finalize your testing and agreement to go live.

authID Has Verified Over 1 Million Identities

The authID biometric verification stack is used by millions of users at some of the top fintech, financial services, medical and hospitality companies.

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Hamilton Reserve Bank Logo from authID
Kompliant Logo from authID
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At ABM we are focused at elevating the client and team member experience through technology and data. We selected authID for its combination of security, seamless user experience, shared device support, and cost-effective delivery. Their innovative biometric authentication solutions offer the ultimate in passwordless security, accuracy, and speed.

Stephanie Franklin-Thomas, CISO

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According to IBM Cost of a Data Breach Report - 2023

The average data breach in the US last year cost business $4.4M. Biometric verification would have helped stop it.

Set up a free 30-day trial today to help prevent a data breach!

We will contact you within 24 hours to set up your demo.
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According to IBM Cost of a Data Breach Report - 2023