Quickly Reduce Fraud and Build Identity Trust
With our Full-Service Biometric Web Portal

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Concerned with Phishing and Social Engineering Scams?

Need an Identity Solution but don’t have Bandwidth for a Complicated Integration?

No problem. authID’s Identity Portal offers an immediate biometric identification and authentication IDaaS service that can harden and reduce risk in your employee and customer identification processes.

Simply log in to our Identity as a Service web portal to send mobile identity proofing requests to employees, remote workers and even your customers. Confirm the identity of anyone with accuracy and certainty.   Reduce fraud, build trust, and streamline your identification processes – without any integration or costly hardware.

Streamline and Reduce Risk in Your Identification Processes

  • Quickly trigger an Identity Proofing request to your employee’s or customer’s smartphone to quickly confirm their identity
  • Employees or customers can proof their identity in seconds using the convenience of their own mobile device to quickly capture their selfie and a government ID to verify identity
  • Speed up call center identification processes and eliminate the risk and hassle of using knowledge-based authentication.
  • Extend the value of a proofed identity to gain auditable consent to any high value transactions, including:
    • B-to-C transactions such as call center identification, account profile changes, order changes, or funds transfer request
    • B-to-B activity such as requests to access secure corporate files, confirm IT change orders and secure bill payment authorizations and payroll disbursements.

Tailor the Identity Portal to Meet Your Use Case:

  • Decide when a verified identity check is required.
  • Specify the forms of ID that you require.
  • Gain auditable consent to high value transactions.
  • Send password resets via out-of-band, encrypted channel to a registered mobile device
  • Speed up call-center customer identification
  • Prove it’s really you on outbound marketing or support calls
  • Protect customers against phone scams & fraud.
  • Download customer transaction histories for reports, easy dispute resolution, and more.

Our IDaaS Solutions Drive Digital Identity Trust with No Integration

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Minimize risk and expand your service offerings with verified customer identity.

Boost assurance-levels using live biometrics and government-issued credentials.

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Safeguard any transaction and improve accuracy with verified customer consent.

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Save time and increase convenience with mobile technology.

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Collect accurate data digitally, without paper or photocopies.

Learn how Xpressa leveraged Identity Portal and Verified to enhance call center productivity

Download Case Study

Get more done on the phone, online, or in-app.

authID’s Identity Portal makes it possible. Provide true, omni-channel experiences by offering the same customer services everywhere – over the phone, online, and in-store.  Start using Proof and Verified by authID immediately from a convenient, secure web portal.

Mobile Identity Proofing

  • Check an official ID in seconds, from anywhere in the world.
  • Requests are sent directly to the customer’s mobile phone.
  • Checks the validity of e-Passports, US Driver’s licenses & Photo ID Cards.
  • Matches photo ID with live biometric selfie.
It’s Perfect For:
  • ‘Know Your Customer’ (KYC)
  • Enrolling New Customers, Merchants, Students, Employees, & Members
  • Account Opening and Closing
  • Sale of Age-Restricted Product

Mobile Biometric Identity Requests

  • Identify customers with biometric certainty on the phone, via chat, or in person.
  • Obtain biometric customer consent on account transactions and changes.
  • Requests are sent directly to a customer’s mobile phone.
  • Increase peace of mind by providing a picture of service providers before they arrive at a customer’s home.
  • Launch outbound calling initiatives customers can trust. Prove it’s really you on the other end.
It’s Perfect For:
  • All Customer Support Environments
  • In-Home Service Providers
  • Inbound and Outbound Calling

Looking for a fully integrated software experience?

Create fully branded customer experiences that meet specifications and requirements defined for any business and industry.

Integrate Verified and Proof by authID into existing business systems and customer applications using our SDKs & REST APIs.

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Find out more about the Identity Portal

Contact Us